Xbox live "Customer Service"

Xbox live "Customer Service"

Postby TRA Dial Square » Sun Sep 18, 2011 2:52 am

These people are so rude... lol

A few months ago, out of the blue my console was perma-banned and I'm still trying to work out why. I have to use my sisters one now, because of what happened to mine.

But I'm just now reading through forums where they "Explain" to people why their account has been banned and whatnot and just reading their responses it's ridiculous.

They'll give an automated list of reasons you can be banned, but will not explain explicitly the reason yours was; however sometimes they'll bold what I suspect is their "main reason" you were personally banned.

And at the end of it, instead of just signing off, they're all like "blah blah, whatever the reason. Your account and all it's additionals are banned from any console - Cheers!"

Their phone service is no better either :rolleyes:

Anyone else who owns an XBox ever had problems w/ these people?
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Re: Xbox live "Customer Service"

Postby The Goats Horn » Sun Sep 18, 2011 3:20 pm

My first Xbox live account was banned because I used one of those temporary internet shopping cards to buy a three month membership,when the three months were up,they basically just keep trying and trying to take more money out of a card that was expired.I was unaware of this and was playing away until one day it says i'm banned.

I had that account for a good few years and had amassed a tidy gamer score of around 30,000.But I had no option but start again because they just wouldn't listen to me when I tried to explain things.

All my hard work getting achievements gone :(
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Re: Xbox live "Customer Service"

Postby Fabrestuta » Sun Sep 18, 2011 4:07 pm

One of the lads I used to play CoD with fixed his own RROD problem and when he logged onto Live he was informed his account was banned due to him botting and cheating.
He explained what he had done (there is a perma fix for older 360's that you can find if you know what you are doing) but MS basically blew him off and the account remained banned. He had only recently renewed his live at the time also.
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Re: Xbox live "Customer Service"

Postby Zedie » Sun Sep 18, 2011 6:59 pm

you dont get this bullshit with Sony...
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Re: Xbox live "Customer Service"

Postby Forest » Sun Sep 18, 2011 7:18 pm

My mate got banned for the card expiring thing, tried to use another and entered a digit wrong, was banned perm and they didnt give a shit on the phone, basicallly accused him of card fraud.
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Re: Xbox live "Customer Service"

Postby Zedie » Sun Sep 18, 2011 7:21 pm

They only get on like that because more people dont take them to trading standards. IF What happened to Forest's mate happened to me, i would defo be taking that shit further.

Sometimes, you have to take up the fight. Im sure that bird with the buck teeth wouldnt mind roasting MS on Watchdog...
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Re: Xbox live "Customer Service"

Postby Forest » Sun Sep 18, 2011 7:26 pm

Thing is its alot of hassle for a game account when generally all you have to do is sign up with another email account, they dont do IP address tracking as far as im aware.
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Re: Xbox live "Customer Service"

Postby TRA Dial Square » Sun Sep 18, 2011 7:28 pm

Forest wrote:Thing is its alot of hassle for a game account when generally all you have to do is sign up with another email account, they dont do IP address tracking as far as im aware.


What I'm talking about though is my entire console. I've not been account banned, but console banned.
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Re: Xbox live "Customer Service"

Postby Forest » Sun Sep 18, 2011 7:37 pm

Console banned?! so it doesnt work? thats illegal.
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Re: Xbox live "Customer Service"

Postby TRA Dial Square » Sun Sep 18, 2011 7:41 pm

Forest wrote:Console banned?! so it doesnt work? thats illegal.


No basically, I can't go online on that console... But I'm NOT SURE if it's just for that account.

Because I've put my HDD on my sisters XBox and it works fine.
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Re: Xbox live "Customer Service"

Postby Forest » Sun Sep 18, 2011 7:42 pm

thats weird as its linked to your account so unsure on that one, although mate never tried his HDD in another abox.
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Re: Xbox live "Customer Service"

Postby Herrpoja » Mon Sep 19, 2011 7:30 am

my xbox got banned cause i hade flashed it managed to get a new one for free :D (a long story will tell if someone wants to it's nothing special. not from microsoft btw)but i still use the same account for my new one you can transfer the DRM using their website if you want to play youre games offline. if youre console gets banned then youre account wont and they usually only ban them cause of modding but people have been banned for nothing wich is just disgusting
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Re: Xbox live "Customer Service"

Postby TRA Dial Square » Mon Sep 19, 2011 9:25 am

Just like me.

I don't have a modded console nor have I ever used a modded lobby on COD or any kind of modded avatar either. My mum bought me that XBox 360 Elite as a bday present and then it gets CB out of the blue, f***ing ridiculous.
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Re: Xbox live "Customer Service"

Postby TRA Dial Square » Mon Sep 19, 2011 12:29 pm

On the phone to XBox now... Trying to get any kind of contact information for the "Figurehead" of XBox/MS now.

Did you know Bill Gates stepped down in '08?? I didn't lol.
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Re: Xbox live "Customer Service"

Postby Herrpoja » Mon Sep 19, 2011 12:35 pm

yeah but only cause me and my mates use bill gates to end arguments :P
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